VDR software provides a safe and encrypted environment for sharing sensitive documents with multiple parties. It is usually utilized to aid in M&A due-diligence but it can also be utilized for bankruptcy procedures, fundraising and other business transactions that require document sharing. It is crucial for advisors to be aware of how they can leverage VDR technology to enhance the client experience.
Like any other tech stack, it’s vital to ask a potential VDR partner for performance and reliability data. It is important to look for information on the average delay, interruptions, and uptime. It’s also a good idea to look for third-party certifications such as SOC. These ShareFile VDR Software certifications are independent verification that the VDR partner has taken all the steps to protect customers’ data.
A reputable VDR will also offer professional customer service via a variety channels. Check for live chats within the app or phone support that spans multiple languages and also training videos, dedicated managers and teams. Modern providers are accessible all day, seven days a week.
Take a look at how the VDR was created with the needs of your customer in mind. Does it have a clear, intuitive user interface? Does it permit large-scale uploads and downloads? Does it include an option to quickly access the most popular documents and search for specific terms? These features can make your clients’ experience much less stressful and will save them time during the transaction.